How FONZ Support Works
At FONZ, we operate a direct-to-customer model designed to make ownership simple, premium and practical - wherever you’re located in Australia.
Unlike traditional dealership networks, FONZ manages sales, support and servicing directly. This allows us to maintain consistent quality, transparent pricing and strong after-sales care across the country.
Annual Servicing
FONZ electric motorbikes and road-scooters require servicing:
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Once every 12 months, or
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Every 5,000kms (whichever comes first)
There are no hidden servicing programs or complicated dealership requirements — just straightforward, transparent support.
Your Servicing Options
We provide two flexible pathways to suit metro and regional customers alike.
1. Local Authorised Repairers
You’re welcome to use:
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One of our recommended local service partners
FONZ can:
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Work alongside your preferred repairer
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Provide technical guidance and documentation
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Offer phone support during servicing
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Train authorised local technicians where appropriate
If you contact FONZ directly, our team will coordinate the most practical solution for your location.
2. FONZ Mobile Service Team
We’ve invested in a dedicated FONZ Mobile Service Team, supporting customers across metro and regional areas.
Our technicians travel on scheduled monthly service routes. Request a Booking.
Ownership Made Simple
From test rides and delivery through to ongoing servicing, FONZ is structured to make electric scooter ownership seamless, in metro centres and regional communities alike.
If you have any questions about servicing, delivery or support in your area, our team is here to help.
🔧 What We Mean by “Authorised Repairer”
An authorised repairer is a qualified, licensed tradesperson or workshop approved by your state authority to carry out vehicle repairs, ensuring all work meets required safety and compliance standards.
🗓️ Register your interest for Mobile Service
To request a booking with our mobile team, please complete the service request form below.
