Ownership & FAQs
Find answers to common questions and areas such as order/delivery, licensing/registration, range/performance, EV charging and warranty
Common questions
- Where are FONZ electric motorbikes and scooters made?
- Powerpack Expected Lifetime - Arthur
- What are the battery cells made of?
- Can the seat height be adjusted?
- What is the legal length for fitting a surfboard on your motorcycle or scooter?
- What are your opening hours?
- Do you rent electric motorcycles or electric scooters?
- Electric motorcycle Conversion Kits
- Do you export?
- Where to find my vehicles VIN?
- Can I upgrade my Fonz 'moped' to desrestrict the speed later ?
- I’ve bought a FONZ from Australia, how do I register it in New Zealand?
- Renting a FONZ vehicle
- What is the refund policy?
- How do I become a Fonz partner?
- I've bought a FONZ, are there any extra costs to pay?
- I have FONZ factory-installed GPS tracking on by FONZ vehicle, how does it work?
Placing and order
Licensing & Registration
Range & Performance
- How much range does the NKD get?
- How can I increase regenerative braking?
- Are hub-motors or mid-drive motors better?
- What impacts the range of an electric motorbike?
- NKD Motors & Performance
- Can Arthur get up a hill?
- How much does NKD weigh?
- Can I carry a passenger?
- Do Fonz electric motorcycles and electric scooters have regenerative braking?
- How is motor performance calculated?
- What are the Arthur power modes?