---
title: What should I do if my bike won't start?
description: This article offers troubleshooting if your bike won't start - and what to do if you need further support
---

[Skip to content](https://support.fonzmoto.com/knowledge/bike-wont-start#main-content)

English

Show submenu for translations

[Ask a Question](https://support.fonzmoto.com/knowledge/kb-tickets/new?hsLang=en) [Partner portal](https://support.fonzmoto.com/tickets?hsLang=en)

[![FONZ-stacked](https://support.fonzmoto.com/hs-fs/hubfs/FONZ-stacked-2.png?width=40&height=40&name=FONZ-stacked-2.png)](https://www.fonzmoto.com/)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- [Ask a Question](https://support.fonzmoto.com/knowledge/kb-tickets/new)
- [Partner portal](https://support.fonzmoto.com/tickets)
- [Go to fonzmoto.com](https://www.fonzmoto.com/)

[Go to fonzmoto.com](https://www.fonzmoto.com/)

 Hello. How can we help you?

- There are no suggestions because the search field is empty.

1. [Knowledge Centre](https://support.fonzmoto.com/knowledge?hsLang=en)
2. [Vehicle Service, Care & Owner Support](https://support.fonzmoto.com/knowledge/vehicle-service-care-owner-support?hsLang=en)
3. [Troubleshooting concerns](https://support.fonzmoto.com/knowledge/vehicle-service-care-owner-support?hsLang=en#troubleshooting-concerns)

# What should I do if my bike won't start?

## This article offers troubleshooting if your bike won't start - and what to do if you need further support

**Concern experienced**

No power when turning ignition key

**Troubleshoot**

1. Ensure Powerpack is connected to bike by cable
2. Check Powerpack Safety Switch (blue) is ON (no tension) \*
3. Confirm ignition barrel is turning to ignition ON - Not able to spin freely

**Concern experienced**

Bike turning on, but no acceleration.

**Troubleshoot**

1. Check side stand is UP
2. Check kill switch (red) is OFF
3. Check no warnings on the speedo display

**Concern experienced**

Bike turning on, but not going into READY mode.

**Troubleshoot**

1. Disconnect Powerpack from underneath saddle, turn the ignition key when disconnected to drain power. Wait 5 minutes & reconnect Powerpack
2. Check the READY switch is engaging - Press with a little more force
3. Check the READY switch is not blocked. Blow air or spray a small amount of WD40 behind the switch to clean the contact

### Owner's Guide

For more information and tips you can follow the link to the Owner's Guide for your vehicle model.

> [NKD Moto Owners Guide](https://support.fonzmoto.com/knowledge/nkd-owners-guide?hsLang=en)
> 
> [Arthur Scooter Owners Guide](https://support.fonzmoto.com/knowledge/arthur-owners-guide?hsLang=en)

If you're still having trouble please contact our support team [support@fonzmoto.com](mailto:support@fonzmoto.com) or FONZ Support on 02 8520 3905 and select option 3.

- [Electric Incentives & Benefits](https://support.fonzmoto.com/knowledge/electric-incentives-benefits?hsLang=en)
- [Arthur & Z Series Owner's Guide](https://support.fonzmoto.com/knowledge/arthur-z-series-owners-guide?hsLang=en)
- [NKD Owner's Guide](https://support.fonzmoto.com/knowledge/nkd-owners-guide?hsLang=en)
- [Vehicle Service, Care & Owner Support](https://support.fonzmoto.com/knowledge/vehicle-service-care-owner-support?hsLang=en#main-content)

    - [Vehicle Servicing](https://support.fonzmoto.com/knowledge/vehicle-service-care-owner-support?hsLang=en#vehicle-servicing)
    - [Vehicle & Powerpack care](https://support.fonzmoto.com/knowledge/vehicle-service-care-owner-support?hsLang=en#vehicle-powerpack-care)
    - [Troubleshooting concerns](https://support.fonzmoto.com/knowledge/vehicle-service-care-owner-support?hsLang=en#troubleshooting-concerns)
    - [Support](https://support.fonzmoto.com/knowledge/vehicle-service-care-owner-support?hsLang=en#support)
- [Ownership & FAQs](https://support.fonzmoto.com/knowledge/ownership-faqs?hsLang=en#main-content)

    - [Common questions](https://support.fonzmoto.com/knowledge/ownership-faqs?hsLang=en#common-questions)
    - [Placing and order](https://support.fonzmoto.com/knowledge/ownership-faqs?hsLang=en#placing-and-order)
    - [Licensing & Registration](https://support.fonzmoto.com/knowledge/ownership-faqs?hsLang=en#licensing-registration)
    - [Range & Performance](https://support.fonzmoto.com/knowledge/ownership-faqs?hsLang=en#range-performance)
    - [Charging options](https://support.fonzmoto.com/knowledge/ownership-faqs?hsLang=en#charging-options)
    - [Warranty](https://support.fonzmoto.com/knowledge/ownership-faqs?hsLang=en#warranty)
    - [Community Guidelines](https://support.fonzmoto.com/knowledge/ownership-faqs?hsLang=en#community-guidelines)

[![FONZ](https://support.fonzmoto.com/hs-fs/hubfs/FONZ-stacked-1.png?width=60&height=60&name=FONZ-stacked-1.png "FONZ")](http://fonzmoto.com)

fonzmoto.com Knowledge Centre

<https://www.instagram.com/fonzmoto/?hl=en>

Copyright © 2026, FONZ HQ