Ownership & FAQs
Find answers to common questions and areas such as order/delivery, licensing/registration, range/performance, EV charging and warranty
Common questions
- How to Perform a Hill Start on FONZ Vehicles with Regenerative Braking
- Where are FONZ electric motorbikes and scooters made?
- Powerpack Expected Lifetime - Arthur
- What are the battery cells made of?
- Can the seat height be adjusted?
- What is the legal length for fitting a surfboard on your motorcycle or scooter?
- What are your opening hours?
- Do you rent electric motorcycles or electric scooters?
- Electric motorcycle Conversion Kits
- Do you export?
- Where to find my vehicles VIN?
- Can I upgrade my Fonz 'moped' to desrestrict the speed later ?
- I’ve bought a FONZ from Australia, how do I register it in New Zealand?
- Renting a FONZ vehicle
- What is the refund policy?
- I've bought a FONZ, are there any extra costs to pay?
- How do I become a Fonz partner?
- I have FONZ factory-installed GPS tracking on by FONZ vehicle, how does it work?
Placing and order
Licensing & Registration
- If I ride my FONZ electric scooter in “Power Mode 1” (limited to 50 km/h), can ride it on a car licence?
- Registration fee's and concessions by state.
- Getting your rider licence in NSW
- Registering NKD
- Who insures electric two-wheel vehicles? And how the cc equivalent is interpreted
- Are they LAMS approved?
- How much does registration cost?
- Can I ride a FONZ on a car licence?
Range & Performance
- Q: Should the dial move during regenerative braking on Arthur / Z Series scooters?
- Why Performance & Controller Settings Aren’t Customer-Accessible
- Power Reduction at Low Battery (State of Charge)
- How much range does the NKD get?
- How can I increase regenerative braking?
- Are hub-motors or mid-drive motors better?
- What impacts the range of an electric motorbike?
- NKD Motors & Performance
- Can Arthur get up a hill?
- How much does NKD weigh?
- Can I carry a passenger?
- Do Fonz electric motorcycles and electric scooters have regenerative braking?
- How is motor performance calculated?
- What are the Arthur power modes?