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Ownership & FAQs
Electric Incentives & Benefits
Arthur Owner's Guide
NKD Owner's Guide
Vehicle Service, Care & Owner Support
Vehicle Servicing
Vehicle & Powerpack care
Troubleshooting concerns
Support
Ownership & FAQs
Common questions
Placing and order
Licensing & Registration
Range & Performance
Charging options
Warranty
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Knowledge Centre
Ownership & FAQs
Electric Incentives & Benefits
Arthur Owner's Guide
NKD Owner's Guide
Vehicle Service, Care & Owner Support
Vehicle Servicing
Vehicle & Powerpack care
Troubleshooting concerns
Support
Ownership & FAQs
Common questions
Placing and order
Licensing & Registration
Range & Performance
Charging options
Warranty
Ownership & FAQs
Find answers to common questions and areas such as order/delivery, licensing/registration, range/performance, EV charging and warranty
Common questions
Where are they made?
Powerpack Expected Lifetime - Arthur
What are the battery cells made of?
Can the seat height be adjusted?
What is the legal length for fitting a surfboard on your motorcycle or scooter?
What are your opening hours?
Do you rent electric motorcycles or electric scooters?
Electric motorcycle Conversion Kits
Do you export?
Where to find my vehicles VIN?
Can I upgrade my Fonz 'moped' to desrestrict the speed later ?
Can I purchase FONZ in New Zealand?
FONZ Rental
Renting a FONZ vehicle
What is the refund policy?
I've bought a FONZ, are there any extra costs to pay?
How do I become a Fonz partner?
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Placing and order
Where can I do a test ride?
Do you offer finance?
How much do they cost?
FONZ Student Offer
How do I place an order?
What are the terms of purchase?
Can I change specs, options or customisation?
How is my bike delivered?
What are the custom options?
What is the wait time?
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Licensing & Registration
Registration fee's and concessions by state.
Getting your rider licence in NSW
Registering NKD
Who insures electric bikes?
Are they LAMS approved?
How much does registration cost?
Can I ride a FONZ on a car licence?
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Range & Performance
How much range does the NKD get?
How can I increase regenerative braking?
Are hub-motors or mid-drive motors better?
What impacts the range of an electric motorbike?
NKD Motors & Performance
Can Arthur get up a hill?
How much does NKD weigh?
Can I carry a passenger?
Do Fonz electric motorcycles and electric scooters have regenerative braking?
How is motor performance calculated?
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Charging options
How long does it take to charge?
Can I charge at public charging stations?
NKD Charging
Warranty
What is the warranty?
